Return Policy
**ORDERS CANNOT BE CHANGED, MODIFIED, OR CANCELLED AFTER CHECKOUT**
Accessories, and Sale items are FINAL and cannot be returned for store credit.
Custom Crocheted Blankets sales are FINAL and cannot be returned for store credit.
Returned items must be unused and unwashed. Items that appear used, or that have stains, odors, etc will not be accepted. Items must be in resellable condition. This includes excessive wrinkling. Please fold your merchandise before packaging it for return or exchange. If an item is not accepted, you will be responsible for the return postage. If you choose not to have your unsellable items returned to you, they will be donated to a non-profit organization.
Merchandise may be returned for ONLINE STORE CREDIT only within 30 days of delivery. If items are returned after 30 days, return shipping will be paid by the customer within three business days or the item(s) will be donated to a non-profit organization.
A store credit code will be emailed to the email address on file within 7-12 business days after we receive the returned item.
Please include the packing slip when returning an item. Ship returns within 30 days to:
Fanny Mae Blossom LLC
Returns Departments
2627 Lowell Ave
Jacksonville, FL 32254
SHIPPING/EXCHANGES/DEFECTS
The customer is responsible for all return shipping costs. We recommend a shipping method that provides a tracking number.
Fanny Mae Blossom is not responsible for products lost or damaged in the mail. The Postal Service or UPS will be responsible once we ship the packages.
Fanny Mae Blossom is not responsible for products marked 'Delivered' by the Post Office. You will need to check your local Post Office to obtain information regarding your package. Please allow 3-4 business days for our warehouse to receive the return, and 7-12 business days for our return department to process the store credit.
Due to our limited quantities and high demand of our products, we are unable to offer exchanges on any items. We recommend purchasing the item, and then shipping back the returned product. Returned items will be processed for STORE CREDIT ONLY.
If you have received an item with any defects, please contact our store within 3 days to inform us of the issue. We are not responsible for damages to items as a result of improper care or handling, or incorrect sizing.